The definition of Artificial Intelligence is to teach a robot to do human tasks. At Rate Yield we don’t hide behind buzzwords or black box AI. We work with each and every customer to develop an algorithm that is specific to them. While the factors remain the same for everyone, the specific inputs and details are decided on with the hotel manager. When the rates are determined, Rate Yield enumerates the steps taken and the logic behind the amount.

Rate Yield’s customer success and onboarding team is eager to work with clients to ensure understanding and mastery of the software. Through a series of one-on-one meetings, our onboarding specialists guide you through the implementation and offer best practices and industry knowledge. Once our clients are up and running, our team frequently checks in with them and remains available for ad hoc requests.

Each user has their own favourite feature! We are constantly developing new functionalities and reports based on feedback from our clients. Rate Yield is designed by revenue managers, for revenue managers, and that means each user is part of our design team.